Initiation & Planning

The Initiation phase formally marks the start of service onboarding after a service has been prioritized. It ensures MTCIT and the Service Provider are aligned on ownership, scope, integration direction, and readiness before entering detailed scoping and documentation activities.

Gate to advance

All 11 checklist items confirmed — most critically, the Project Charter is prepared and formally approved by MTCIT, and a dedicated SP Project Manager is nominated.

Output produced

Approved Project Charter defining scope, roles, responsibilities, and timelines; finalized onboarding list and confirmed SP delivery team.

Full checklist

Initiation & Planning (11)
Initiation & Planning
Task Owner
Conduct GUP initiative overview session

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om) & SP
Identify the list of services

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om) & SP
Nominate dedicated SP Project Manager (reporting to GUP Engagement Lead)

Accountable: SP

Responsible: MTCIT (Gov.om) & SP
Identify the required SP team members (business and technical)

Accountable: SP

Responsible: SP
Plan, manage, and execute budgeting and procurement for additional SP resources

Accountable: SP

Responsible: MTCIT (Gov.om) & SP
Define SP integration timeline in alignment with GUP project plan

Accountable: SP

Responsible: MTCIT (Gov.om) & SP
Approve SP integration timeline

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om) & SP
Prepare Project Charter

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om) & SP
Approve Project Charter

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om) & SP
Ensure adherence to agreed timelines for GUP related activities

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om) & SP
Ensure adherence to agreed timelines for SP related activities

Accountable: SP

Responsible: MTCIT (Gov.om) & SP