User Acceptance Testing

Business users confirm the service meets agreed requirements and behaves correctly from a real user's perspective, covering both happy-path and edge-case scenarios.

Gate to advance

UAT sign-off obtained from MTCIT and SP after defects identified in both the generic and edge-case test rounds are resolved.

Output produced

Completed and approved UAT confirming business and user requirements are met.

Full checklist

User Acceptance Testing (13)
User Acceptance Testing
Task Owner
Prepare GUP UAT test cases

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om)
Prepare business specific UAT test cases

Accountable: SP

Responsible: SP
Set up the latest components in the GUP staging environment

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om)
Set up the latest components in the SP non-production environment

Accountable: SP

Responsible: SP
Provide UAT training for SP business users on GUP part of the service flow

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om)
Provide UAT training for SP business users on SP part of the service flow

Accountable: SP

Responsible: SP
Conduct UAT sessions involving SP business users

Accountable: SP

Responsible: SP
Fix bugs identified on GUP side during the UAT, if any

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om)
Fix bugs identified on SP side during the UAT, if any

Accountable: SP

Responsible: SP
Submit the UAT Checklist and UAT Test cases with the results to GUP team

Accountable: SP

Responsible: SP
Fill the UAT section of the Service Readiness Checklist

Accountable: SP

Responsible: SP
Conduct security testing on SP side

Accountable: SP

Responsible: SP
Approve closure of the UAT phase

Accountable: MTCIT (Gov.om)

Responsible: MTCIT (Gov.om)